Delete your ReceiptGo account
You can permanently delete your ReceiptGo account and associated data.
From the ReceiptGo app
The quickest method is to open Settings, choose Delete account, and follow the confirmation steps. Deletion is permanent and cannot be undone.
If you cannot access the app
You can initiate deletion without reinstalling ReceiptGo by emailing:
support@receiptgo.com.au
Email subject: ReceiptGo account deletion request
Preferably send the request from the email address associated with your ReceiptGo account. National Events Pty Ltd may need to verify that you are the account holder. You do not need to reinstall ReceiptGo to request deletion.
What is deleted?
- Your ReceiptGo account.
- Stored receipt records.
- Stored receipt files.
- Associated user data.
This is subject to information legitimately required to be retained for legal, security, fraud-prevention or regulatory reasons.
We recommend exporting any records you need before deleting your account.
Contact
If you have questions, email support@receiptgo.com.au.